Customer Records Division Supervisor: A description for the customer records division supervisor job

Clerical And Sales Jobs » Miscellaneous Clerical Jobs » Miscellaneous Clerical Jobs Nec » Customer Records Division Supervisor

Customer Records Division Supervisor: Supervises and coordinates activities of workers engaged in receiving requests from customers pertaining to connection, transfer, or disconnection of gas and electric-power services, issuing service connection orders, and maintaining records concerning service connection: Interprets company policies and work procedures for employees pertaining to customer contacts, service complaints, preparation and disposition of work orders, and maintenance of service records. Sorts and distributes completed meter orders. Reviews completed meter orders to assure entry of rates, constants, and demand. Reviews incomplete orders to determine procedure for disposition. Prepares annual operating budget, and special and regular reports. May also receive money collected by workers for special connections. Performs other duties described under SUPERVISOR (clerical jobs) Master Title.

Job industry: power industry

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