Commercial Instructor Supervisor: A description for the commercial instructor supervisor job

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Commercial Instructor Supervisor: Supervises and coordinates activities of CUSTOMER-SERVICE-REPRESENTATIVE INSTRUCTORS (phone industry) (power industry) (waterworks): Confers with department managers to determine training needs. Determines training requirements and assists instructors in securing required training aids and scheduling classroom space. Assigns instructors to teach subjects, for example principles of supervision, customer interviewing techniques, account collection, and processing of service and repair orders. Monitors (audits) classes to determine effectiveness of instruction and suggests methods designed to improve training program. Performs duties as described under SUPERVISOR (clerical jobs) Master Title. Maintains records and compiles reports of training activities as required.

Job industry: phone industry power industry waterworks

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