Reservations Agent: A description for the reservations agent job
Clerical And Sales Jobs » Information And Message Distribution Jobs » Accommodation Clerks And Gate And Ticket Agents » Reservations Agent
Reservations Agent: Telephone-sales agent Makes and confirms reservations for passengers on scheduled airline flights: Arranges reservations and routing for passengers at request of TICKET AGENT (industry) 238.367-026 or customer, using timetables, airline manuals, reference guides, and tariff book. Types requested flight number on keyboard of on-line computer reservation system and scans screen to determine space availability. Telephones customer or TICKET AGENT (industry) to advise of changes in flight plan or to cancel or confirm reservation. May also maintain advance or current inventory of available passenger space on flights. May also advise load control personnel and other stations of changes in passenger itinerary to control space and ensure utilization of seating capacity on flights.
Job industry: air industry
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